Long Haul Move to T5 Delayed

Posted in Airlines and Airports, Sunday, April 13, 2008 at 7:05am

T5 BABritish Airways has postponed its transfer of long haul services to Heathrow T5 from T4 by a couple months. Originally scheduled to be moved at the end of April, it looks like the targetted date is pushed to mid June.

Terminal 5 is plagued by an assortment of problems initiated by baggage handling issues. Several flights were canceled and had thousands of passengers stranded at all corners of Heathrow.

Head of BA, Willie Walsh said - "It is only sensible to ensure that Terminal 5 is operating consistently at a high standard before the move begins."

The non-movement to T5 from T4 has a knock-on effect on other carriers who are expected to take BA’s place in T4. The airlines scheduled to move include BMI, Air France-KLM, Delta and Continental Airlines.

Ryanair Launches New Service to Barcelona Reus

Posted in Airlines and Airports, Wednesday, April 9, 2008 at 8:09am

RyanairBudget airliner Ryanair has announced the introduction of a new route between Glasgow Prestwick Airport and Barcelona Reus. The new route comes as a part of its expansion programme.

With the introduction of the new route to the latest Spanish destination, Ryanair runs 26 routes from Glasgow. Other routes from the Scottish capital include Cork, Stockholm, Derry and Milan.

Ryanair is pursuing an expansion programme from its various hubs including the Birmingham Airport. New destinations include Pisa, Oslo, Marseille and Shannon.

Ashley Casey, sales and marketing executive of Ryanair said - "We are delighted to launch this service from Glasgow Prestwick today to Barcelona Reus, a popular city break destination. A fantastic destination for all holidaymakers, rich in the culture of Catalonia along with years of history."

BA Offers Free Wi-Fi in its Lounges

Posted in Airlines and Airports, Wednesday, April 9, 2008 at 7:45am

Free WifiBritish Airways might be under flak for a combined mismanagement at T5 with BAA, but it hopes to revamp customer satisfaction across UK by offering free wireless internet in all its lounges. This move should ideally attract business passengers who prefer to work on the move.

Offering free Wi-Fi service started on the 1st of April in its 25 lounges across UK. Lounges are located in Heathrow, Gatwick, Manchester, Newcastle, Edinburgh, Glasgow, Aberdeen and Jersey. The all-new Galleries lounge complex at Heathrow’s terminal 5 which opened a fortnight ago is included in the list of free Wi-Fi zones as well.

The wireless internet service is provided through BT Openzone, a leading wireless internet provider in the UK. BA has reportedly signed a 3 year deal with the provider.

The lounges development manager BA, Emily Clark said - “An integral part of the travel experience for our premium customers is the lounges and their ability to work or relax as they choose there. For business customers, free wireless will enable them to be connected to the office, right up until they fly.”

T5 to Service All Customers on Saturday

Posted in Airlines and Airports, Thursday, April 3, 2008 at 4:46pm

T5 BAIt’s been a week of chaos at Heathrow and nothing less than a national embarrassment. Many flights were cancelled at Terminal 5 since its opening and news is spreading that all passengers would be serviced on Saturday; hopefully on time.

British Airways’ statement states that all flights will take off from T5 on Saturday. The reason for 100% service is not based on process improvement or improved efficiency of equipments and staff, but due to sheer low strength of flights on weekends.

So, the bad news is that cancellations will continue come Monday.

So far, over 300 flights stand cancelled and more to come tomorrow. Around 14,000 pieces of luggage are lying around Heathrow and they are being sent out of UK to unite bags with its owners.

Milan Firm Shares Baggage Load from T5

Posted in Airlines and Airports, Wednesday, April 2, 2008 at 9:00am

Luggage Mess at T5A week since the opening of Terminal 5 in Heathrow, customer’s bags from British Airways is overloading different sections of the airport. The airline has sought the help of a Milan to firm to sort out baggage and courier it over to its respective owners.

It is speculated that around 19,000 bags are lying at the Heathrow airport and BA has decided to fly it to Milan through Terminal 5 to restore some pride. The Milan courier firm will sort the baggage and fly (or drive) it to its owners.

A BA representative said – “It is quicker for bags with European mainland addresses to go to Milan for sorting and onward transport than waiting for space to appear on flights leaving Heathrow.”

Around 400 volunteers working day and night at T5 to manually screen the baggage before sending it over to Milan. The delay is expected to be arising from the security front where enhanced levels of screening is consuming a big chunk of time.

BA expects around 92% of the flights to take off from T5 this Thursday which is a big improvement since the opening.