Contact Us

If you have not booked yet then please check our FAQs page where the answers to many of our most frequently asked questions can be found. If you cannot find the answers you need please call our sales team on 0871 911 0202.

If you have just placed an on line order and wish to check its status, then please log into the manage your booking section. If you have a question regarding a pending on line order please call our sales team on 0871 911 0201 and ask to speak to the on line team.

If you have a confirmed booking and wish to speak to us about it then please first check our FAQs to ensure the answer to your query is not there, or log into the manage your booking section of our website where you will find contact details for our After Sales Departments.

You can also contact us

By post

On The Beach Limited
Spectrum House, Towers Business Park, Wilmslow Road
Didsbury, M20 2SE

Please ensure any post you send us is adequately stamped. Where postage has been underpaid the letter will not reach us.

By fax

0871 472 4810

By phone

SALES

0871 911 0202

Opening hours (sales):

Monday - Friday:	0800 - 2300
Saturday - Sunday:	0900 - 2100
Bank Holidays:	0900 - 2200

AFTER SALES

0871 472 4813


Please log into the manage your booking section of our website where you will find contact details for our After Sales Departments.

Opening hours (after sales):

Monday - Friday	0800-2000
Saturday	0900-1700
Sunday	0900-1700
Bank Holidays	Closed

Calls to 0871 numbers are charged at 10 pence per minute and are recorded for security and training purposes. Call charges from mobiles and other network operators may vary.

Email Requirements

To email us your holiday requirements, please use this simple form.