The complex offers 24 hour reception with multi-lingual staff; Spanish, English, French and German, foreign exchange service, restaurant with international menu and buffet breakfast and dinner service, a picnic service, solarium, swimming pool and pool bar, solar heated swimming pools (adults and separate children's), recycling point, Aquarsis Wellness Centre, and a Netto Supermarket.

The Playa Club resort is modern and set in a stunning location next to the beach with the apartments located around the swimming pool with its palm trees and spacious sun decks. This resort has 145 apartments and it is situated just 50 metres from the ocean and 150 metres from the longest beach in Puerto del Carmen.

All the guest apartments are comfortably furnished with pleasant decor and feature a living area/kitchen, bedroom, private bathroom, television, telephone and safe.